Hybrid Swara-Vikor Based on Neutrosophic Fuzzy Numbers: an Application

Abstract

In recent years, the burgeoning activity in medical tourism has prompted countries to allocate investments to the healthcare sector, signalling a significant resurgence in national economies. Turkey, like many other nations, has witnessed favourable advancements in this domain. Buoyed by these positive trends and government support, Turkey has expanded its market presence in medical tourism. Concurrently, both public and private hospitals and clinics are endeavouring to capitalize on this growing market share by initiating fresh investments in the sector. This study focuses on assessing the performance of a private healthcare institution operating within Turkey. Leveraging performance criteria established through expert opinions and a thorough literature review, the evaluation of various hospital branches within the healthcare sector was conducted utilizing integrated SWARA-VIKOR methods, employing neutrosophic fuzzy numbers. © 2025 by IGI Global Scientific Publishing. All rights reserved.