Browsing by Author "Vayvay, Ozalp"

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Citation Count: 11
How Do Mobile Wallets Improve Sustainability in Payment Services? a Comprehensive Literature Review
(Mdpi, 2022) Hopali, Egemen; Vayvay, Ozalp; Kalender, Zeynep Tugce; Turhan, Deniz; Aysuna, Ceyda
Easy access to the Internet, smartphones, and mobile-based banking change customer shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets enable customers to shop via smartphones. Mobile wallets present a cashless transactional method, cost-efficient services, and traceable options that improve sustainability in payment services. Over the last decade, mobile wallet services have evolved and attracted considerable attention from customers and companies. Due to the need for a comprehensive mobile wallet literature survey, this article aims at filling this research gap by covering articles published between 2012 and 2022 over the Scopus, Web of Science, and Science Direct databases. A clear filtering policy was conducted to observe the related article topics. Thus, 128 articles that met the inclusion and exclusion criteria were analyzed. Moreover, the articles were initially classified into three main groups, which was performed via scanning and categorizing all studies in the last ten years from different databases. In addition, the literature was systematically reviewed, providing a better understanding of mobile wallets and contributing to the literature by researching how this service can be improved for payment services with a focus on sustainability. The conducted literature review revealed that mobile wallets could be promoted in terms of environmental traceability, customer lifetime value, and security.
Citation Count: 7
A Multi-Criteria Decision-Making Approach for Greenovative Supplier Selection
(Univ Cincinnati industrial Engineering, 2022) Çaloğlu Büyükselçuk, Elif; Tozan, Hakan; Vayvay, Ozalp; Endüstri Mühendisliği Bölümü
In today???s rapidly changing business environment, green and innovative (greenovative) activities have become indispensable elements of sustainable supply network management. Realization of this fact obliges firms to consider greenovative as well as traditional criteria in determining their supplier. This study provides a new greenovative systematic approach to supplier selection for small and medium-sized enterprises. Fuzzy multi-criteria decision-making (FMCDM)-based techniques were used to determine the most appropriate supplier with the proposed model. To show the usability of the model, an application was carried out on an automotive supply company. Analytic Hierarchy Process (AHP) and Fuzzy Analytic Hierarchy Process (FAHP) approaches were used to calculate the weights of the supplier selection criteria. After determining criteria weights, different multi-criteria decision-making (MCDM) techniques that are often encountered in the literature were used to identify the best supplier.